Scopus İndeksli Yayınlar Koleksiyonu

Permanent URI for this collectionhttps://hdl.handle.net/11727/4809

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Subject: search.filters.subject.KEMIRA-M

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    Six sigma project prioritization and selection: a multi-criteria decision making approach in healthcare industry
    (2020) Pakdil, Fatma; Toktas, Pelin; Can, Gulin Feryal
    Purpose The purpose of this study is to develop a methodology in which alternate Six Sigma projects are prioritized and selected using appropriate multi-criteria decision-making (MCDM) methods in healthcare organizations. This study addresses a particular gap in implementing a systematic methodology for Six Sigma project prioritization and selection in the healthcare industry. Design/methodology/approach This study develops a methodology in which alternate Six Sigma projects are prioritized and selected using a modified Kemeny median indicator rank accordance (KEMIRA-M), an MCDM method based on a case study in healthcare organizations. The case study was hypothetically developed in the healthcare industry and presented to demonstrate the proposed framework's applicability and validity for future decision-makers who will take place in Six Sigma project selection processes. Findings The study reveals that the Six Sigma project prioritized by KEMIRA-M assign the highest ranks to patient satisfaction, revenue enhancement and sigma level benefit criteria, while resource utilization and process cycle time receive the lowest rank. Practical implications The methodology developed in this paper proposes an MCDM-based approach for practitioners to prioritize and select Six Sigma projects in the healthcare industry. The findings regarding patient satisfaction and revenue enhancement mesh with the current trends that dominate and regulate the industry. KEMIRA-M provides flexibility for Six Sigma project selection and uses multiple criteria in two-criteria groups, simultaneously. In this study, a more objective KEMIRA-M method was suggested by implementing two different ranking-based weighting approaches. Originality/value This is the first study that implements KEMIRA-M in Six Sigma project prioritization and selection process in the healthcare industry. To overcome previous KEMIRA-M shortcomings, two ranking based weighting approaches were proposed to form a weighting procedure of KEMIRA-M. As the first implementation of the KEMIRA-M weighting procedure, the criteria weighting procedure of the KEMIRA-M method was developed using two different weighting methods based on ranking. The study provides decision-makers with a methodology that considers both benefit and cost type criteria for alternates and gives importance to experts' rankings related to criteria and the performance values of alternates for criteria.
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    Stochastic KEMIRA-M Approach with Consistent Weightings
    (2019) Toktas, Pelin; Can, Gulin Feryal
    This study proposes an advanced Modified KEmeny Median Indicator Rank Accordance (KEMIRA-M) approach based on stochastic evaluation process considering consistent weights to improve effective usage of KEMIRA-M. In the proposed approach, tasks related to the decision issue are performed by decision makers to ensure the understanding sufficiency of alternatives in terms of criteria more clearly. The weighting procedure of Analytic Hierarchy Process (AHP) is implemented in a stochastic manner benefited from discrete uniform distribution to provide obtaining consistent criteria weights considering median priority components. Therefore, different trials including different number of replications that shows the number of decision makers are performed and the most consistent weightings are determined for each trial in the stochastic process. In this way, the dependency to the limited numbers of decision makers and to determine criteria weights in a heuristic manner in KEMIRA-M is prevented. Additionally, the effect of the number of decision makers on criteria weightings and alternatives' ranking process is shown. To obtain the most consistent weighting results, this stochastic process is utilized until acquiring approximate consistency ratios. The proposed stochastic KEMIRA-M approach is utilized to rank nine shopping malls (SMs) in Ankara in terms of technical criteria (TC) and universal design criteria (UDC). It was seen from the ranking results that the first SM (SM1) is the best one.