Browsing by Author "Kavuncubasi, Sahin"
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Item Comparison of Expectations and Perceptions of Resident European Union (EU) Citizens About Hospital Service Quality In Their Home Countries and Turkey(2020) Yildirim, Yavuz; Kavuncubasi, SahinThe aim of this research is to reveal the assessment of EU (European Union) citizens residing in Alanya regarding the quality of hospital services in both their own countries and Alanya. The study was carried out face-to-face with a survey method with 295 resident EU (European Union) citizens between June and August 2018 in Alanya. The analysis was done with the SPSS 22.0 package program. 229 (76.60%) of the participants are women and 66 (22.40%) are men, 159 (54%) are German citizens and 30 (10.22%) are British citizens. Expectations of EU citizens regarding hospital service quality are empathy, reliability and assurance, particularly physical assets and accountability. It was found that quality expectations of EU citizens were met in terms of accountability and reliability, whereas expectations related to other dimensions were not satisfied. The overall perception levels of EU citizens regarding hospitals in their own countries are higher than the overall levels of perception of hospitals in Alanya. For this, Hospital managers in Alanya need to pay particular attention to assurance, physical assets and empathy dimensions for better quality health service delivery.Item Gender and Residency Effects on Elderly Health in Turkey(2014) Basara, Berrak Bora; Mollahaliloglu, Salih; Pulgat, Erman; Kavuncubasi, Sahin; Q-2805-2018The proportion of the elderly population grows not only in Turkey but also in the whole world due to reduced fertility rate and extended life expectancy. While 65 age and over population quintile constituted only 4.3 % of the total population in 1990, the proportion of the elderly population raised to 7.2% as of late 2010. This study is based on the data collected from total 1,540 respondents at 65 ages and over who were interviewed in the Health Interview Survey 2008. Main aim of this study is providing a description of the socio-demographic characteristics of the elderly population and investigating the gender and residential effects on their daily activities and presence of chronic diseases. Both being an elder female and living in rural areas are found to be significant risk factors for some certain diseases. Additionally, both elder females and elder population living in rural areas assess their health poorer than males and those in urban areas, respectively. Therefore, defining policies especially focusing on difficulties of women and elders in rural areas seems to be a necessity. In order to increase quality of life of overall elderly population, attaching further importance to the elderly care services, establishing more facilities and employing more personnel might be considered as precautions.